The Australian Department of Agriculture have a specific set of requirements to allow samples in the country. Unless thoroughly followed, parcels will be returned to the sender.

1- Phytosanitary certificate with additional note:

Present a phytosanitary certificate with the additional declaration :

“Representative samples were inspected and found free from evidence of any species of Trogoderma (whether live, dead or exuviae) in Australia’s list of Trogoderma species of biosecurity concern.”

2- Mandatory digital phytosanitary certificate

A) DHL :

  • Email a digital copy of the document directly to their AQIS team email at sydgtwaqis@dhl.com
  • Cc rudy.huemer@nkg.coffee and iaca.traffic@nkg.coffee
  • In subject of the email: write the AWB number and the key words –“pre-alert” or “pre-clearance”. So that their AQIS team can pre-lodge the document to Quarantine for clearance purpose.
  • In the body of the email, write our purchase contract number, or state “Type sample” if not tied to a contract.

Example :

 

B) FedEx :

  • Email a digital copy of the document directly to their clearance team email at aucdndoc@fedex.com
  • Cc rudy.huemer@nkg.coffee and iaca.traffic@nkg.coffee
  • In subject of the email: write the FedEx tracking number and the key words –“pre-alert” or “pre-clearance”. So that their clearance team can pre-lodge the document to Quarantine for clearance purpose.
  • In the body of the email, write our purchase contract number, or state “Type sample” if not tied to a contract.

 

C) Other couriers :

TBC